Privacy Policy

Privacy Policy

A.C Tyre Specialists

Effective Date: 13 July 2026

1. Introduction

A.C Tyre Specialists is committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws in Scotland and the United Kingdom.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our services or visit our website.

2. Who We Are

A.C Tyre Specialists is a mobile tyre fitting service operating throughout West Lothian and surrounding areas.

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details provided on our website.

3. Information We Collect

We may collect the following personal information:

● Your name

● Telephone number

● Email address

● Vehicle registration number

● Vehicle make and model

● Tyre size and specifications

● Service address or location

● Billing address

● Payment information (payments are securely processed by third-party providers and we do         not store full card details)

● Any information you provide when contacting us by telephone, email, social media or our website.

We may also collect technical information when you visit our website, including:

● IP address

● Browser type

● Device information

● Website usage data through cookies.

4. How We Use Your Information

We use your personal information to:

● Provide mobile tyre fitting services.

● Respond to enquiries and quotations.

● Arrange appointments.

● Process payments.

● Maintain customer records.

● Communicate regarding your booking.

● Improve our services and website.

● Comply with legal obligations.

● Prevent fraud and protect our business.

We only process your personal information where we have a lawful basis to do so under UK GDPR.

5. Lawful Basis for Processing

We process personal data on one or more of the following legal bases:

● Performance of a contract.

● Legitimate business interests.

● Compliance with legal obligations.

● Your consent (where required).

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

● Payment providers.

● Accountants.

● IT and website providers.

● Suppliers where required to obtain tyres or parts.

● Law enforcement or regulatory authorities where legally required.

All third parties are expected to keep your information secure and comply with applicable data protection laws.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we take reasonable steps to safeguard your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We only retain your personal information for as long as necessary to:

● Provide our services.

● Meet legal and accounting obligations.

● Resolve disputes.

● Enforce our legal rights.

When your information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you have the right to:

● Access your personal information.

● Request correction of inaccurate information.

● Request deletion of your personal data where applicable.

● Restrict or object to certain processing.

● Request transfer of your data where applicable.

● Withdraw consent where processing is based on consent.

● Lodge a complaint with the Information Commissioner’s Office (ICO).

Further information is available from the ICO.

10. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can manage or disable cookies through your browser settings. Some parts of the website may not function correctly if cookies are disabled.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

12. Marketing Communications

If you have opted to receive marketing communications, you may unsubscribe at any time by contacting us or using the unsubscribe link where available.

We will not send unsolicited marketing communications without an appropriate lawful basis.

13. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

The latest version will always be published on our website with the updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

A.C Tyre Specialists

West Lothian, Scotland

Email: aaron@actyrespecialists.co.uk

Telephone: 07429 579482

16. Complaints

If you are unhappy with how we have handled your personal information, you have the right to complain to the Information Commissioner’s Office (ICO).

The ICO is the UK’s independent authority responsible for upholding information rights and data protection legislation.